Frequently Asked Questions

How do I find what I'm looking for?

In most sites, simply click on a category from a menu of choices. These are usually grouped according to the type of product, and there may be sub-menus with more exact choices according to manufacturer or provider.

Almost all sites also have a search box on the main page (usually on the top or bottom) that allows you to quickly search for a specific product or brand.

Is online shopping safe?

Just as with any form of shopping, you need to know which precautions to take. Actually, if done correctly, online shopping can even be more secure than shopping at a mall.

What do I do to order something?

The specific steps to ordering an item depends on the website, but this usually a simple process. Generally you just need to browse through the catalogue of available products or services then click on the “Add” button next to the item you with to order. After you are done, there should be an option you can select to view the contents of your shopping basket. After sorting through the details to make sure they are correct, simply select the option to “Complete your order”. You will then be asked to enter your payment and delivery details.

Will my personal information be sold and appear on mailing lists?

To be sure, check on the website’s “Privacy Policy” page. Selling or giving personal information to third-parties is unpopular with consumers and is not often done by online shops, but make sure that you see their policy for yourself first.

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